Support

How do I identify a rock?

1. Open the app and tap the "Identify" tab
2. Take a photo or select one from your library
3. Wait for the AI to analyze your specimen
4. View detailed identification results

How accurate is the AI identification?

Our AI is trained on thousands of rock and mineral images and provides accurate identifications in most cases. However, for definitive identification, we recommend consulting a professional geologist, especially for valuable specimens.

How do I save rocks to my collection?

After identifying a rock, tap "Add to Collection" to save it. You can add notes, location, and additional photos.

How do I download offline maps?

1. Navigate to the area you want to download
2. Tap the download button
3. Select the map styles you want
4. Confirm the download

How do I cancel my subscription?

1. Open the Settings app on your iPhone
2. Tap your name at the top
3. Tap "Subscriptions"
4. Select "Rockhound"
5. Tap "Cancel Subscription"

How do I delete my account?

Go to Profile > Settings > Delete Account. This will permanently delete your account and all associated data.

What if I find a bug?

Please email us with a description of the issue, steps to reproduce the problem, your device model and iOS version, and screenshots if applicable.